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How To Go About Negotiating With Your Charge Card Company To Get Lower Rates

How To Go About Negotiating With Your Charge Card Company To Get Lower Rates :

Are you one of the many people that cringes when you open a new credit card statement? Are you disgusted with the interest rates that you are paying on your credit card accounts? Well, there is a way around these aprs! Many people refer to credit card companies as all mighty corporations that are reluctant to help people. As much as I would love to agree with this, I have to say that it is not a fact. Banks are a lot like a mom and pop store in a sence. Without clients, they will not survive. You can use this fact to receive lower interest rates on your charge card accounts. There are a few steps that you should follow during these negotations:

1. Know the facts! – Don’t start calling credit card companies until you have found out the facts about the account in question. Get your last billing statement and find out exactly what the interest rate is on the account. Also, it is a good thing to know what your balance on the account is and how close you are to your line of credit. This will come in handy when negotiating if you are not too close to your credit limit.

2. Contact your credit card company – When contacting banks it is crucial that you are polite! Being rude will get you no where especially when you take into account that the banker does not have to do a thing for you. So once again I can’t stress it enough, be polite! When you first call, on average you will have to enter some information in an automated system that allows the bank to make sure to transfer you to the right department. Go ahead and answer the questions on the automated system. Once you get to the representative, very politely say “I was looking over my credit cards and I noticed that this charge card has the highest apr. I like the credit card, and I like working with this credit card company but of course I am a little upset about the apr on this account. Is there anything that you can do to make this apr a bit more competative?”. After you say this, the representative is most likely going to put you on hold. When they come back they are most likely going to let you know that there are now lower rates that can be placed on the account at the moment. This is OK do not get angry don’t start being rude just move on to the next step.

3. Get to the retention department – Just about every bank has a retention department. This is a department specifically created to do what ever possible to retain the client including the ability to reduce interest rates. To get there just simply ask “ok I understand but I have balance transfer offers coming in the mail and I do not want to go through the hassel of going to another bank can you please transfer me to the retention department?”. The representative will most likely gladly transfer you. Once you get to that department use the same line with them that you utilized with the customer service rep “I was looking over my credit cards and I noticed that this credit card account has the highest apr. I like the credit card, and I like working with this bank but of course I am a little upset about the apr on this account. Is there anything that you can do to make this apr a bit more competative?”. Once again you will be put on hold, but this time when the representative comes back, you will most likely get a lower rate.

If you don’t get a lower rate, I know of a company that is by far the best and a very reasonable price called Jem Credit Cards you can contact them:

By phone – (561) 355-0069
By email – Support@JemCreditCards.com
On the web – www.JemCreditCards.com

Just a good piece of information, if you don’t have one already, Discover card is the best charge card as far as rates, rewards, and customer service is conserned. To find the best one for you go to www.JemCreditCards.com

March 8, 2010 | In: Debt

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